January, formerly Debtsy, helps borrowers like yourself get a handle on their financial lives. We know that being behind on your bills is overwhelming, especially if you’re out of a job, paying off other debts, or going through financial distress. We partner with financial institutions to help you get out of debt.
January is committed to the highest standards of compliance and integrity. We use industry best standards to keep all personal, financial, and payment information secure.
We have successfully passed third party security audits and are members of multiple debt collection trade groups.
What are January's values?
Empathetic
We can work with you through your unique financial situation to resolve your debt.
Simple
We make it easy to find all your information in one place.
Accessible
We make communication easy. You can contact us through our website, email, or phone.
What are January’s accreditations and affiliations?
January is a Better Business Bureau (BBB) accredited institution. The BBB is a non-profit that provides transparency into a company’s efforts to promote truth in advertising and integrity in business. January is also a registered member of ACA International and RMA International, two industry trade groups that certify January's business practices.
Why is January contacting me?
We were hired by the current owner of your account to communicate with borrowers like you who are behind on their payments. We contacted you to learn more about your financial situation so that we can find the right solution for you to get on top of your finances and resolve your outstanding balance.
How did January get my contact information?
We get in touch with you primarily based on information the owner of your account (i.e. our clients) provided to us. If any of your contact information is out of date, you can update it after logging in.